Contact Us

If you have a query, we want to help you in the best way we can. You may find the answer you need in our extensive Help & Advice section, so we advise checking this first. Alternatively, please fill in the form below, choosing the nature of your query.

We try our best to answer all email queries within two working days, and we always aim to be faster. Please note that findmypast.co.uk does not undertake paid family history research, and is unable to perform searches on your behalf.

Get in touch with customer support

Passwords

If you have forgotten your password, please go to the forgotten password page.

  • Email:
  • Address: The Glebe, 6 Chapel Place
    London
    EC2A 3DQ
  • Telephone: UK: 020 3326 6300
    International: +44 20 3326 6300
  • Office opening hours: 9:00-17:30 GMT (Monday-Friday)

Other enquiries

Press and media enquiries

If you are a member of the press or broadcast media, please email: findmypast@thisismission.com

Marketing enquiries

To contact our marketing department, please email: marketing@findmypast.co.uk

Recruitment enquiries

For recruitment enquiries, please email: recruitment@findmypast.co.uk

Case studies

If you'd like to share your research successes and would be pleased to have everyone read your story, drop us an email to: casestudies@findmypast.co.uk

 

If you would like to advertise on this website, please contact our advertising sales house Unanimis:

findmypast sites:


Other brightsolid sites:

©  brightsolid online publishing limited, trading as findmypast.co.uk