FAQs
General site information
Who are findmypast.co.uk?
Findmypast.co.uk is a British family history and genealogy website with a London, UK office. We are one of the leading suppliers of online family history, and pride ourselves on the quality of our records. The findmypast.co.uk team, like you, have a real passion for family history, and our knowledgeable Customer Support staff are on-hand via phone or email to help you if you get stuck.
Was findmypast.co.uk ever known by another name?
Findmypast.co.uk was formerly called 1837online.com. In November 2006 we became findmypast.co.uk to reflect the new scope of our records.
If you were a customer of 1837online then your account will work on findmypast.co.uk.
All the family history records that were originally on 1837online are still available on findmypast.co.uk, plus many millions more.
Where can I see a full list of the records you hold?
To see a full list of the records available on findmypast.co.uk please visit our search all records page.
Do you have records for Scotland, Ireland, the Isle of Man or the Channel Islands?
Currently we only provide records for England and Wales but not the Channel Islands or Isle of Man. However, many foreign nationals can be found in the Passenger Lists and in some of our occupations directories.
New records are regularly added to the site, so it’s worth returning frequently to see what"s new, or sign-up to our email newsletter to receive the latest updates.
For non England and Wales records we recommend the following sites:
Scotland
http://www.scotlandspeople.gov.uk/content/help/index.aspx?r=1218
Northern Ireland
http://www.groni.gov.uk/index.htm
Republic of Ireland
http://www.groireland.ie/about_us.htm
Will findmypast.co.uk research my family tree for me?
Findmypast.co.uk does not undertake paid family history research, and cannot perform searches on your behalf. If you need help with your research, you may wish to join your local family history society or an organisation such as the Society of Genealogists (SOG). SOG offers courses on family history as well as guidance on research, and has a library and other resources that are available to members.
Society of Genealogists
14 Charterhouse Buildings
Goswell Road
London
EC1M 7BA
www.sog.org.uk
Similar organisations in other parts of the world are:
Australia and New Zealand:
http://www.affho.org/
http://www.sag.org.au/
USA:
http://www.ngsgenealogy.org/
http://www.fgs.org/
If you are interested in hiring a paid researcher you should contact the Association of Genealogists and Researchers in Archives (AGRA). All the members of AGRA are experienced researchers with a proven level of competence, and their website explains how to find, hire and work with a suitable researcher.
AGRA
29 Badgers Close
Horsham
West Sussex
RH12 5RU
www.agra.org.uk
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