Skip to content
  • Sign up
  • Start your family tree
  1. Findmypast Help
  2. Your Findmypast account
  3. Troubleshooting

What should I do if I've forgotten my password?

If you've forgotten or lost your Findmypast password, you can reset it by following these simple steps;

  1. Visit the password reset page
  2. Enter the email address you use to log in to Findmypast and select the ‘Submit’ button
  3. Check your inbox - an email with a password reset link will be sent
  4. Follow the link in the email to a page where you will be able to choose a new password
  5. Enter and confirm your new password and select ‘Reset Password’
  6. Remember your new password - you'll need it the next time you log in


Tips for choosing a secure password

  • Choose a password that is both memorable and secure
  • For extra security, use a mix of upper and lower case letters, numbers and symbols and choose a password that is between six and twelve characters in length
  • Never use passwords that are easy to guess like ‘password1’, your name or date of birth

Useful links

Reset your password on Findmypast UK
Reset your password on Findmypast United States & Canada
Reset your password on Findmypast Australia & New Zealand
Reset your password on Findmypast Ireland

Log in to Findmypast UK
Log in to Findmypast United States & Canada
Log in to Findmypast Australia & New Zealand
Log in to Findmypast Ireland



Was this article helpful?