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  3. Billing and payments

How do I update my payment details on Findmypast?

It’s important to keep your payment details up-to-date in your Findmypast account so that transactions and renewals can be processed seamlessly.

Reasons to keep your payment details valid

  • It ensures hassle-free transactions when you need to make a new purchase on Findmypast 
  • For subscriptions set to auto-renew, expired payment details mean your renewal won’t be processed and you could miss out on a loyalty discount 

We’ll send you an email when we notice your payment details have expired. It’s easy to update the details in your account: 

  1. Log in and select ‘My Account’ from the menu 
  2. Go to 'Update payment method' 
  3. If you’re updating card details, select the ‘Credit or debit card’ button, type in your new card details and select ‘Update’. This card will be used for all future transactionsChange-card-details-new.jpg

You can also choose to use your PayPal account as the default payment option. Selecting PayPal will bring you to paypal.com where you can log in and authorise the use of your PayPal account on Findmypast. 

If your subscription has expired because of out-of-date payment details, you’ll need to purchase a new subscription using a valid card. 

 

Useful links 

Update payment details on Findmypast UK 
Update payment details on Findmypast United States & Canada 
Update payment details on Findmypast Australia & New Zealand 
Update payment details on Findmypast Ireland 

Membership page on Findmypast UK
Membership page on Findmypast United States & Canada
Membership page on Findmypast Australia & New Zealand
Membership page on Findmypast Ireland

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