Contact our support team

You may find the answers you're looking for in our Frequently Asked Questions. Simply type your question into the search and we'll show you the most relevant answers.

If you do need Customer Support, our team are on hand to help. To contact Support:

Send an email to support@findmypast.co.uk 

Use our Live Chat service here  (if no one is available you can submit an email)

Call +44 (0)20 3326 6300 *

Our support hours are between 9am and 5.30pm (GMT) Monday to Friday and we do our very best to answer queries as quickly as possible. 

*During these unprecedented times please be aware our phone lines are busier than usual and our staff are working remotely. If your query can be resolved by email or live chat, please choose those contact options. If you do need to call us, please bear with us.