Contact our support team

You may find the answers you're looking for in our Frequently Asked Questions . Try typing a question or a keyword in the search field.

If you cannot find the answer, our Customer Support Team is on hand to assist: 

  1. Complete our contact form below - select 'Preview' once you have completed the form and then 'Contact Us' to send your message
  2. Send an email to support@findmypast.co.uk 
  3. Speak to us via Live Chat* http://goo.gl/hy5KDT
  4. Call +44 (0)20 3326 6300

Our support hours are between  9am and 5.30pm (BST) Monday to Friday and we do our very best to answer all queries as quickly as possible. 

*If there are no team members available when you select Live Chat you will have the option to submit an email message to Support where the team will aim to get back to you as soon as possible.