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  1. Findmypast Help
  2. Your Findmypast account
  3. Privacy Policy

12. How we protect your information

We are committed to international security standards and Findmypast are ISO 27001 certified for our information security controls. Findmypast follows strict security procedures in the storage and disclosure of personal information which we receive and that you have given us, to prevent unauthorised access to, and loss, misuse or alteration of your information in accordance with the Privacy Act, the NZ Privacy Act, the California Consumer Privacy Act and UK Data Protection legislation.

You are responsible for keeping secret any confidential passwords or other login or access details that you select or which we allocate to you. While we take steps to ensure the security of your information, there is a risk that any information transmitted over the Internet and stored on a computer may be intercepted or accessed by an unauthorised party. If you think that someone has accessed your information held by us without your permission or gained unauthorised access to your login details, you must notify us at support@findmypast.com.

We also recommend that if you use a shared computer or a computer in a public place such as a library that you close your browser when you have finished your session.

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